Excellent Drobo service

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Joined: 2002-04-12
Excellent Drobo service
I cannot say enough nice things about Drobo customer service. When I had trouble installing my second Drobo S, which turned out to be at least half my fault, they picked up the phone rapidly, were courteous, professional, thorough and fixed it. They also found a fault with my first Drobo and sent me a new box even though it was out of warranty. This company is a class act. I also really like the product.
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Joined: 2009-03-12

Bill--That's great to hear. Almost everyone I know who has Drobo units really likes them, and it seems like they keep getting more affordable. The original ones were kind of slow for "realtime" use, but it sounds like the newer ones are pretty fast.--David

 

--David Cardinal Cardinal Photo

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